NBN Services on the Sunshine Coast
- 20,000+ homes & businesses serviced across the Sunshine Coast
- 30+ years’ experience in tech, cabling & electrical
- Fast, affordable service with guaranteed results
Request a Call Back
Thank you for contacting Direct Connect Services.
We will be in touch soon.
Oops, there was an error sending your message.
Please try again later.
Sunshine Coast NBN Services
Getting fast internet shouldn’t be a game of luck or a battle with black spots. At Direct Connect Services on the Sunshine Coast, we know that even the most powerful NBN services fall flat if your modem or wall point is in the wrong place. Whether you’ve just renovated, shifted the home office, or you’re constantly battling poor signal strength, we’ll professionally relocate your NBN hardware to where it works best, so your Wi-Fi performs like it should.
- Eliminate Wi-Fi dead zones
- Improve speeds in key areas
- Ideal for renovations and home offices
With over 20,000 homes and businesses serviced across the Sunshine Coast, we’ve seen every kind of setup—and fixed them all. We take the time to assess your current NBN outlet, identify the optimal new location, and relocate everything with tidy cabling and minimal disruption.
Call
0409 578 552 today to book a site visit or get expert advice from your local tech specialists.
Move Your NBN Connection The Right Way
NBN wall sockets are often installed in the least convenient places—like the laundry or far corner of the house. That’s where we come in. We’ll move your modem and NBN point to a spot that makes sense for your lifestyle, layout, and device use. This could mean a faster connection for your work-from-home setup, smoother streaming in the living room, or better coverage across multiple rooms. We handle everything from cabling and wall mounting to signal testing, ensuring the strongest possible performance.
- Full relocation of modem, router and wall point
- Signal testing for best performance
- Fast, clean, professional installation
Our techs are fully licensed and experienced in both NBN systems and in-home networking. We’ll explain your options clearly, work around your schedule, and leave everything neat and working perfectly. Whether you’re in a rental, newly built home or older property, contact our friendly team to arrange your NBN relocation the right way.
How long does it take to relocate my NBN modem or wall socket?
Most NBN and modem relocations can be completed within 1 to 3 hours, depending on your home’s layout and the complexity of the work. This includes assessing the existing connection point, running new cabling, repositioning the wall socket or modem, and testing the setup to ensure it’s working efficiently. In homes with accessible ceiling or wall space, the process is usually straightforward. More complex jobs—like double-storey homes or properties with limited access—may take longer, but we’ll always provide a time estimate before starting.
Will moving my NBN setup void the NBN warranty?
Relocating your NBN modem can actually improve your internet speed and stability—if it's done correctly. When the modem is placed closer to where you use your devices (like your office, living room, or central hallway), the Wi-Fi signal has fewer walls and obstacles to travel through, resulting in better coverage. A poorly placed modem—especially near thick walls, appliances, or far from main living areas—can cause dropouts and slower speeds. A proper relocation includes reconfiguring your setup to ensure the modem connects seamlessly to the NBN infrastructure and delivers the strongest signal across your home or business.
Will relocating my modem affect internet speed or performance?
Yes, and usually for the better. Moving your modem or NBN wall point to a more central or strategic location in your home can significantly improve Wi-Fi signal strength, reduce dropouts, and eliminate dead zones. Positioning your modem too far from the areas you use the internet most often can lead to slow speeds and poor connectivity. A professional relocation ensures better coverage, especially when paired with structured cabling or a mesh Wi-Fi setup.
How do I know the best place to move my modem?
The ideal location for your modem depends on how your household uses the internet. In general, we recommend placing it in a central area of the home, away from walls, large appliances, or interference-prone areas. During our site assessment, we’ll test your current setup, identify Wi-Fi weak spots, and recommend a location that delivers the strongest, most consistent signal across your home or office. We take into account your layout, internet habits, and device usage to ensure the relocation genuinely improves your connection.